We are committed to providing you with the support you need to make the most of your VTech Experience.
Web Store Support
For web store inquiries, general comments, order status, tracking information and web store technical support, please email Web Store Support at firstname.lastname@example.org.
VTech Toys Support
For general comments, inquiries, technical or warranty support for your VTech toy product, please email us at email@example.com.
VTech Telecommunication Products Support
For general comments, inquiries, technical or warranty support for your VTech telecommunication product, please email us at firstname.lastname@example.org.
You may also contact us by telephone:
For Toy Products, 1.877.352.8697,
for Phone Products, 1.800.267.7377.
(Technical Support hours: Monday to Friday 9:00am to 6:00pm EST)
Our mailing address:
VTech Technologies Canada Ltd.
12111 Jacobson Way
Richmond, British Columbia
Canada V6W 1L5
Hours of operations: Monday - Friday, 8:30am - 5:00pm
Web Site Feedback
Help us improve our site by telling us about any broken links, typos, missing graphics, or problems you may have found. Please email email@example.com.